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Kansas Department of Administration      
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Division of Information Systems and Communications (DISC)

Application Specific Contingency Procedures

Name of Agency: Name of Business Function: Specific area and function for which contingency plan is developed. (One for each critical business function.)
Name of Functional Area Leader:
Person responsible for area, division or bureau. 		Date:
1. NORMAL PROCEDURES: Normal procedures for this business function.
Team Leader/Supervisor: Key personnel.
Team Members: Key personnel.
Outline of Tasks and Responsibilities:
Information regarding supporting and maintenance of this function (normal operations).
Preventative Measures:
Special backups and additional paper copies of forms and/or documents.
2. EMERGENCY (SWAT) RESPONSE: Procedures that occur during the first few hours of a business function interruption where the problem is identified and there is currently a response developed.
Emergency Response Team Leader: Key personnel.
Emergency Response Team Members: Key personnel.
Identify Activities that may need attention: Immediate actions that must be taken during the IS outage to ensure an organized response.
Determine Cause of Failure: Steps to determine root causes of the interruption.
3. ALTERNATE PROCEDURES: Time after the initial response period when interim procedures are used to support the essential business functions until restoration of normal procedures. (thinking through this process may add to Preventive Measures.)
Alternate Process Team Leader: Key personnel.
Alternate Process Team Members: Key personnel.
Identify Work-around Plans
    1. Start-up:
    2. Support of essential business functions:
    3. Data recovery & Back-log reduction:

Specific plans for operational start-up, business functions support and data recovery to effectively "work around" while normal processes are being restored.

4. RESTORATION PROCEDURES: Specific steps to restoring processing capability to normal conditions. (Overlaps with Alternate Procedures)
Restoration Phase Team Leader: Key Personnel.
Restoration Phase Team Members: Key Personnel.
Identify Steps Necessary to return to Normal Business Function: Steps required getting critical area restored to normal operations.

 

 

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Page last modified on: October 11, 2006