PRINTING SERVICE COORDINATOR

3794N1

Pay Grade:  20

DEFINITION OF WORK

Summary

This is specialized work in one or more support areas of a print shop.

The work involves estimating, providing customer services or other work in support of the administration of a print shop.

Standard Classification Factors

Supervision Received - LEVEL B: "Under general supervision…" Employees working under general supervision usually receive some instructions with respect to the details of most assignments but are free to develop their own work sequences within established procedures, methods and policies. They are often physically removed from their supervisor and subject to only periodic checks.

Difficulty - LEVEL B: Average… Where the employee is confronted with a variety of duties susceptible to different methods of solution which, in turn, places a correspondingly higher demand upon resourcefulness and concentration. Positions which require the analysis and evaluation of raw data and the rendering of conclusions would, in many instances, fall into this category.

Complexity - LEVEL C: Work is of a standardized nature that may involve a variety of duties. Analytical thought becomes more important at this level due to increased data and changing situations. Tasks usually have several steps, some of which may not be directly related. Alternatives may exist for processes or methods to be used in solving problems. Workers at this level exercise a moderate amount of independent judgment. Work is controlled by routine review and reporting to or consultation with supervisors. When guidelines exist at this level, they tend to be more complicated or technical in nature requiring careful interpretation.

Consequence of Actions or Decisions - LEVEL C: Consequences of actions or decisions at this level are limited in scope and effect as the work is reviewed occasionally. Errors may cause moderate inefficiency. Costs due to errors may be significant.

Contacts - LEVEL B: The purpose of the contact is to plan, coordinate and advise on work efforts, interpret guidelines or instructions, elicit opinions or give guidance on the basis of facts to resolve common issues or problems when the information is not sensitive in nature or the individuals or groups are working toward mutual goals and have basically cooperative attitudes. Well developed communication skills are required.

Physical Demands - LEVEL A: The work is predominantly sedentary and requires minimal or negligible physical exertion. The employee is normally seated; however, the nature of the work allows for periods of standing or walking at will.

Environmental Conditions - LEVEL A: The work environment involves normal everyday hazards or discomforts typical of offices, meeting and training rooms, or libraries. Comfortable levels of temperature, ventilation, lighting and sound are inherent in the work environment. Exposure to deviations from pleasant environmental conditions is only occasional. The likelihood of injury is remote.

Supervision/Leadership - LEVEL A: No supervisory or leadership responsibility; may explain work instructions or assist in training others.

Distinguishing Features

Differs from the Printing Press Supervisor class in which the work involves functional leadership responsibility.

Differs from the Print Shop Supervisor class in which most of the work is supervisory and first line managerial work.

EXAMPLES OF WORK PERFORMED

Receives printing requisitions from users and determines which printing procedure will be the least expensive to utilize in producing the required documents; confers with the printing plant supervisors to determine which printing presses are available and which printing method will be the most efficient; consults with representatives to present alternate methods of processing and assembling the documents.

Estimates the total production cost of printing a document so that the dollar amount can be encumbered against the users' funds.

Recommends the ordering of raw materials necessary for printing jobs when existing stock is insufficient.

Consults the printing plant supply coordinator or vendor representatives concerning mill delivery requirements, policies and changing paper costs.

Reviews customer copy for quality of preparedness; recommends appropriate revisions to obtain desired results.

Plans, develops and writes specifications for a wide range of printing and binding jobs to be contracted to commercial printing vendors as needed.

Requisitions supplies, equipment, and parts, and maintains production and cost records.

REQUIRED KNOWLEDGE, ABILITIES, AND SKILLS

Knowledge

*Knowledge of the standard practices, materials, processes and equipment involved in photocomposition, offset printing and bookbinding.

*Knowledge of the papers, inks and other supplies used in offset printing and the production of books.

Knowledge of the methods and practices used in the calculation of printing costs.

Abilities

Ability to determine the least expensive method of producing printed materials.

*Ability to perform detailed work involving numerical data.

*Ability to solve arithmetic problems involving addition, subtraction, multiplication, division, percentages and proportions.

*Ability to establish and maintain effective working relationships with administrative officials, associates and the public.

*Necessary at Entry

MINIMUM REQUIREMENTS: