MANAGEMENT SYSTEMS ANALYST II4098C1 Pay Grade: 29 DEFINITION OF WORK Summary This is advanced specialized, technical work in analyzing the organizational structures, administrative policies, and management systems in an agency, and developing and recommending improvements. Work involves the preparation of reports summarizing findings and recommending to management changes in organization programs, structure, methods, policies, procedures, or practices which have significant impact on a state agency. Assignments are broad in scope and require a multidimensional knowledge of agency programs. Work also may include responsibility for an agency or program budget. Standard Classification Factors Supervision Received - LEVEL C: "Under direction…" Employees at this level usually receive a general outline of the work to be performed and are generally free to develop their own sequences and methods within the scope of established policies. New, unusual, or complex work situations are almost always referred to a superior for advice. Work is periodically checked for progress and conformance to established policies and requirements. Difficulty - LEVEL C: Considerable… Duties which require a high degree of concentration because of the many factors which must be considered and weighed before a decision can be reached. Usually positions that require planning, developing, and coordinating programs and directing fairly large groups of people fall into this category. Complexity - LEVEL D: Work is of a diversified nature that usually involves multiple unrelated steps. Analytical thought is necessary for dealing with complex data and situations. Work often involves a variety of unrelated processes and may require planning or carrying out a sequence of actions or both. Several alternatives usually exist at this level for approaching problems or situations. Workers at this level exercise a considerable amount of independent judgment. Work is controlled by occasional review and by reporting to or consultation with supervisors or superiors. When guidelines exist at this level, they are usually broadly defined or technical requiring careful analysis and interpretation. Consequence of Actions or Decisions - LEVEL C: Consequences of actions or decisions at this level are limited in scope and effect as the work is reviewed occasionally. Errors may cause moderate inefficiency. Costs due to errors may be significant. Contacts - LEVEL C: The purpose of the contact is to influence, motivate, conduct interviews, make formal presentations or counsel to achieve common understanding or solutions to problems when the information is sensitive in nature or the individuals or groups are skeptical or uncooperative. Communication techniques and well developed communication skills become an important requirement at this level. Physical Demands - LEVEL A: The work is predominantly sedentary and requires minimal or negligible physical exertion. The employee is normally seated; however, the nature of the work allows for periods of standing or walking at will. Environmental Conditions - LEVEL A: The work environment involves normal everyday hazards or discomforts typical of offices, meeting and training rooms, or libraries. Comfortable levels of temperature, ventilation, lighting and sound are inherent in the work environment. Exposure to deviations from pleasant environmental conditions is only occasional. The likelihood of injury is remote. Supervision/Leadership - LEVEL C: Typically involves limited supervisory responsibility which entails performing as a "first line supervisor" for a small number of employees. Supervision is not the primary responsibility of the job. Responsibility includes training, instructing, scheduling, and reviewing work and recommending hiring and disciplinary actions to a higher level of authority. Distinguishing Features Differs from the Management Systems Analyst I in which incumbents analyze, develop, recommend and oversee improvements in organizational structures, budgets, facilities and capital improvement projects, operating policies, and management systems with limited scope in an agency. Differs from the Management Systems Analyst III in which incumbents supervise management analysis staff that perform complex analysis on management policies and procedures and makes recommendations regarding an agency's compliance with outside regulatory bodies and organizational or procedural systems. EXAMPLES OF WORK PERFORMED Advises management of the impact of implementing major policy and program options on the organizational systems of the agency. Ensures that general orders, post orders, policies and procedures are in compliance with the requirements of a variety of outside regulating and accrediting entities. Plans, develops, and administers records management policies designed to facilitate effective and efficient handling of business records and other information. Responsible for formulation, monitoring and presentation of budgets for controlling funds; correlates appropriations for specific programs with appropriations for divisional programs; consults with unit heads to ensure adjustments are made in accordance with program changes. Overseeing assessment and the preparation of building space programs and capital improvement plans, including cost estimates and contracts, and the work of professional staff. REQUIRED KNOWLEDGE, ABILITIES, AND SKILLS Knowledge *Knowledge of management principles, concepts, and techniques and their practical application. *Knowledge of statistical measures and the application to quantitative and qualitative analyses. *Knowledge of the principles and methodology used in the collection, analysis and presentation of administrative and managerial data. Knowledge of the principles and practices of public administration, particularly as they apply to state government. Knowledge of the principles and practices of fiscal administration. Abilities *Ability to prepare charts, layouts, forms, handbooks, memoranda, and other media of information and instruction. *Ability to maintain effective working relationships with personnel of departments studied. *Ability to prepare comprehensive reports and to present facts clearly and concisely, orally and in writing. *Ability to perform quantitative and qualitative analyses. Ability to interpret financial reports and statements. *Necessary at Entry MINIMUM REQUIREMENTS: Four years of experience in collecting, evaluating, studying or reporting on statistical, economic, fiscal/budget, legislative or administrative data. Education may be substituted for experience as determined relevant by the agency. NC: 06/94 |