MANAGEMENT SYSTEMS ANALYST III4149C1 Pay Grade: 32 DEFINITION OF WORK Summary This is supervisory work in planning, organizing and directing a program of management analysis. Work involves supervising a staff in the analysis of public policy, organizational and procedural systems to provide information on which major policies and programs can be developed, implemented, and evaluated. Performs complex analysis on management policies and procedures and makes recommendations regarding an agency's compliance with outside regulatory bodies and organizational or procedural systems. Work also includes determining the scope of analysis, selecting the appropriate internal and external team members and directing the development of management reports for the agency. Standard Classification Factors Supervision Received - Level D: "Under general direction…" Employees at this level are usually in charge of a large and important organizational unit. They plan and carry out assignments with little supervision. They report regularly to a superior, usually by means of occasional conferences, to discuss work progress or new problems which require advice from above. This designation will pertain to classes with a high order of independence. Difficulty - LEVEL C: Considerable… Duties which require a high degree of concentration because of the many factors which must be considered and weighed before a decision can be reached. Usually positions that require planning, developing, and coordinating programs and directing fairly large groups of people fall into this category. Complexity - LEVEL E: Work is of a highly diverse and/or complex nature characterized by a broad range of activities and frequently changing conditions, situations and problems. Considerable analytical thought is necessary for interpreting a variety of factors, problems and alternatives for methods and procedures. Work requires the origination of ideas, techniques and programs for solving technical problems or complicated situations. Workers at this level exercise a high degree of responsibility for independent judgment and may participate in major program changes or policy decisions. Work may be reviewed by occasional conferences or reports to superiors. When guidelines exist at this level, they are normally characterized by regulations, policies or complex technical manuals. Consequence of Actions or Decisions - LEVEL C: Consequences of actions or decisions at this level are limited in scope and effect as the work is reviewed occasionally. Errors may cause moderate inefficiency. Costs due to errors may be significant. Contacts - LEVEL C: The purpose of the contact is to influence, motivate, conduct interviews, make formal presentations or counsel to achieve common understanding or solutions to problems when the information is sensitive in nature or the individuals or groups are skeptical or uncooperative. Communication techniques and well developed communication skills become an important requirement at this level. Physical Demands - LEVEL A: The work is predominantly sedentary and requires minimal or negligible physical exertion. The employee is normally seated; however, the nature of the work allows for periods of standing or walking at will. Environmental Conditions - LEVEL A: The work environment involves normal everyday hazards or discomforts typical of offices, meeting and training rooms, or libraries. Comfortable levels of temperature, ventilation, lighting and sound are inherent in the work environment. Exposure to deviations from pleasant environmental conditions is only occasional. The likelihood of injury is remote. Supervision/Leadership - LEVEL C: Typically involves limited supervisory responsibility which entails performing as a "first line supervisor" for a small number of employees. Supervision is not the primary responsibility of the job. Responsibility includes training, instructing, scheduling, and reviewing work and recommending hiring and disciplinary actions to a higher level of authority. Distinguishing Features Differs from the Management Systems Analyst II which primarily involves analyzing and developing policy or management systems which have statewide scope and application and supervision is not a primary responsibility. EXAMPLES OF WORK PERFORMED Advises management of the impact of implementing major policy and program options on the organizational systems in a large agency. Manages a complex agency evaluation and analysis program; supervises a professional staff involved in performing research, statistical, budget, cost and organizational analysis to develop and implement various policy options in a state agency. Plans, organizes, and directs the development of management analysis reports on agency wide systems for forms design and control, data collection and reporting, staff efficiency evaluation, office space and facilities utilization, capital improvement planning, communications and improved delivery of services. Determines the nature and scope of the systems analysis work to be performed; assigns work on a project basis by selecting a project leader and determining the internal or external members who would most effectively perform the work of the project. REQUIRED KNOWLEDGE, ABILITIES, AND SKILLS Knowledge*Knowledge of management principles, concepts, and techniques and their practical application. *Knowledge of statistical measures and the application to quantitative and qualitative analyses. *Knowledge of the principles and methodology used in the collection, analysis and presentation of administrative and managerial data. Knowledge of the principles and practices of public administration, particularly as they apply to state government. Knowledge of the principles and practices of fiscal administration. Abilities *Ability to prepare charts, layouts, forms, handbooks, memoranda, and other media of information and instruction. *Ability to maintain effective working relationships with internal and external team members. *Ability to prepare comprehensive reports and to present facts clearly and concisely, orally and in writing. *Ability to perform quantitative and qualitative analyses. Ability to interpret financial reports and statements. *Necessary at Entry MINIMUM REQUIREMENTS: Five years of experience in collecting, evaluating, studying or reporting on statistical, economic, fiscal/budget, legislative or administrative data. Education may be substituted for experience as determined relevant by the agency. NC: 06/94 |