Pay Grade: 27



This is supervisory work in a social work program.

Work involves administering and coordinating a comprehensive social work program in an area, section, or facility.

Work includes reviewing, planning, and implementing program policies, procedures, and guidelines. Medical and institutional treatment work in clinical settings includes a major responsibility for administration, supervision, and coordination of social work in the treatment unit or program, special teaching responsibilities for other disciplines, such as training in family or marital therapy, and training lower level workers.

Standard Classification Factors

Supervision Received - Level D: "Under general direction…" Employees at this level are usually in charge of a large and important organizational unit. They plan and carry out assignments with little supervision. They report regularly to a superior, usually by means of occasional conferences, to discuss work progress or new problems which require advice from above. This designation will pertain to classes with a high order of independence.

Difficulty - LEVEL C: Considerable… Duties which require a high degree of concentration because of the many factors which must be considered and weighed before a decision can be reached. Usually positions that require planning, developing, and coordinating programs and directing fairly large groups of people fall into this category.

Complexity - LEVEL E: Work is of a highly diverse and/or complex nature characterized by a broad range of activities and frequently changing conditions, situations and problems. Considerable analytical thought is necessary for interpreting a variety of factors, problems and alternatives for methods and procedures. Work requires the origination of ideas, techniques and programs for solving technical problems or complicated situations. Workers at this level exercise a high degree of responsibility for independent judgment and may participate in major program changes or policy decisions. Work may be reviewed by occasional conferences or reports to superiors. When guidelines exist at this level, they are normally characterized by regulations, policies or complex technical manuals.

Consequence of Actions or Decisions - LEVEL D: Consequences of actions or decisions at this level are significant as the work may be rarely if ever reviewed, making errors difficult to detect. Errors may cause major program failure or a high degree of confusion. Injuries to others due to errors are serious or incapacitating or both and costs due to errors are substantial.

Contacts - LEVEL D: The purpose of the contact is to justify, defend, negotiate, persuade or interrogate to settle matters, maintain good will, gain cooperation or reach compromises when the information is controversial or the individuals or groups have strong differences of opinions or diverse viewpoints. Extensive use of communication techniques and well developed communication skills are required for dealing with others.

Physical Demands - LEVEL B: The work requires light physical exertion. The employee may be required to perform handling activities with lightweight or easily moved items (e.g. books, file folders, boxes of office supplies, small machine parts, etc.); perform moving activities for brief periods; operate light equipment; perform repetitive motions for brief periods; confined to a work area.

Environmental Conditions - LEVEL B: The work environment involves moderate hazards, risks or discomforts. Exposure to minor deviations from pleasant environmental conditions is normal. Minor to serious injuries are possible.

Supervision/Leadership - LEVEL D: Involves administrative supervision responsibility. As a "first line supervisor", the primary responsibility involves scheduling, supervising and evaluating employees who perform the same or similar work. Responsible for recommending hiring and disciplinary actions to a higher level of authority. As a "project manager" may direct the activities of project leaders to develop plans and criteria and to evaluate progress and results for one or more projects.

Distinguishing Features

Differs from the Social Worker Specialist class, which is specialized or consultative social work.


Provides administrative and program supervision insuring that effective social work programs are operational in accordance with laws, rules, and regulations; recruits, hires, and trains lower level social workers; prepares employee performance expectations and evaluations; counsels subordinates on work performance.

Interprets state and/or federal requirements, standards, and criteria for administering social service programs in local units or in designated areas.

Provides input in the formulating of policies and procedures for social work programs in the areas of mental health, child welfare, or rehabilitation of youth, or for a major phase of a veterans' facility, regional, clinic, or hospital program.

Plans and conducts social service staff training in program specialties; collaborates with other disciplines in preparation of training programs for their respective areas of specialization.

Plans, schedules, and holds case conferences with other disciplines, such as psychiatry, medicine, psychology, nursing, special education, or child care and recreation, for diagnostic formulation, treatment planning, review, and evaluation; represents the agency, clinic or hospital at staff meetings, interpreting, and enforcing policy.

Identifies and recommends areas of program and practice for research; participates in the development of research design; participates in the collection and preparation of research design and data; participates in conducting analyses of local program operations.

Represents the agency, clinic, or hospital as speaker, consultant, seminar leader, or resource person; confers with public officials and citizen organizations; participates in community welfare activities and serves as liaison with other agencies and disciplines.



*Knowledge of ethical standards, principles, and practices of social work, counseling, and human behavior.

*Knowledge of clinical assessment techniques.

*Knowledge of interviewing and other information gathering techniques.

*Knowledge of principles of teaching and learning.

Knowledge of the principles, methods, and practices of effective supervision.

*Knowledge of the theories of group interaction and therapeutic intervention.

*Knowledge of research methodology.


*Ability to provide leadership in the development and administration of social work programs.

*Ability to teach and demonstrate the concepts of social work supervision.

*Ability to supervise.

*Ability to maintain effective relationships with staff, other disciplines, and community agencies and to interpret programs to the public.

*Ability to participate in recruitment, selection, and orientation of professional social work staff.

*Ability to write meaningful, concise, and accurate reports and correspondence.

Ability to identify appropriate research areas.

*Necessary at Entry


License to practice social work in the State of Kansas at the time of hire and one year of experience as a social worker.

Necessary Special Requirements:

Some positions require an approved drug test unless the incumbent is moving from one safety-sensitive position to another safety-sensitive position within the same agency performing substantially similar duties.

NC: 06/94
REV: 12/95
REV: 11/96
REV: 10/98
REV: 02/00
REV: 09/03
REV: 08/05
REV: 08/10