PHARMACY COMPLIANCE INSPECTOR

7440A3

Pay Grade:24

DEFINITION OF WORK

Summary

This is technical work inspecting registered retail pharmacies, hospital pharmacies and other facilities involved in manufacturing, distributing, storing, selling, and dispensing prescription and non-prescription legal drugs.

Standard Classification Factors

Supervision Received - LEVEL C: "Under direction…" Employees at this level usually receive a general outline of the work to be performed and are generally free to develop their own sequences and methods within the scope of established policies. New, unusual, or complex work situations are almost always referred to a superior for advice. Work is periodically checked for progress and conformance to established policies and requirements.

Difficulty - LEVEL B: Average… Where the employee is confronted with a variety of duties susceptible to different methods of solution which, in turn, places a correspondingly higher demand upon resourcefulness and concentration. Positions which require the analysis and evaluation of raw data and the rendering of conclusions would, in many instances, fall into this category.

Complexity - LEVEL B: Work is of a structured nature including duties that have several related steps. This level involves simple analysis of data, identification of easily distinguishable facts and recognition of differences in related situations. Workers at this level exercise limited independent judgment in determining methods or procedures to be used in making minor decisions. Work is normally controlled by frequent review and consultation with supervisors. When guidelines exist at this level, they are usually specific and aid in determining an approach to problems or situations. Workers at this level must be able to identify basic differences in situations to determine the actions which need to be taken.

Consequence of Actions or Decisions - LEVEL D: Consequences of actions or decisions at this level are significant as the work may be rarely if ever reviewed, making errors difficult to detect. Errors may cause major program failure or a high degree of confusion. Injuries to others due to errors are serious or incapacitating or both and costs due to errors are substantial.

Contacts - LEVEL C: The purpose of the contact is to influence, motivate, conduct interviews, make formal presentations or counsel to achieve common understanding or solutions to problems when the information is sensitive in nature or the individuals or groups are skeptical or uncooperative. Communication techniques and well developed communication skills become an important requirement at this level.

Physical Demands - LEVEL A: The work is predominantly sedentary and requires minimal or negligible physical exertion. The employee is normally seated; however, the nature of the work allows for periods of standing or walking at will.

Environmental Conditions - LEVEL A: The work environment involves normal everyday hazards or discomforts typical of offices, meeting and training rooms, or libraries. Comfortable levels of temperature, ventilation, lighting and sound are inherent in the work environment. Exposure to deviations from pleasant environmental conditions is only occasional. The likelihood of injury is remote.

Supervision/Leadership - LEVEL A: No supervisory or leadership responsibility; may explain work instructions or assist in training others.

Distinguishing Features

Differs from the Licensed Pharmacy Inspector where employees conduct inspections and professional investigations into complaints or potential non-compliance issues.

EXAMPLES OF WORK PERFORMED

Inspects registered retail, hospital pharmacies, and other facilities to inspect operating and record-keeping procedures, equipment, reference materials, files and inventory records of controlled substances, sanitary conditions, and verification of required licenses and permits.

Inspects all required licensed and permits to ensure they meet regulatory requirements and are displayed properly.

Prepares and submits reports of all inspections, possible violations and weekly activity reports.

REQUIRED KNOWLEDGE, SKILLS, AND ABILITIES

Knowledge

Knowledge of state laws, rules and regulations governing the preparation and dispensing of drugs.

Knowledge of the business methods and operations of retail pharmacies.

Abilities

Ability to make inspections of retail and hospital pharmacies.

Ability to prepare clear and concise written reports.

MINIMUM REQUIREMENTS:

Six years of experience as a pharmacy technician or other experience related to basic pharmacy operations. Education may be substituted for experience as determined relevant by the agency.

NC: 04/02
REV: 08/05