PAROLE OFFICER II7557L1 Pay Grade: 24 DEFINITION OF WORK Summary This is complex or specialized field work in the case management and rehabilitation of adult parolees and Compact clients within an assigned geographical area of the State. Work involves serving as the lead Parole Officer in a metropolitan area having a large client caseload or as the only or lead Parole Officer in a geographical area not having direct access to a regional Parole Supervisor. Work includes providing direction and counseling to adult offenders in understanding and meeting parole requirements placed on them. Handles the more difficult or complex parole cases that require intensive supervision. May direct the activities of lower level Parole Officers and act as an assistant to the Parole Supervisor or assist in training. Work requires the application of advanced case management techniques in the development of cooperative individualized programming in special situations with local social and criminal justice agencies. Work also involves serving as Hearing Officer in selected situations. Standard Classification Factors Supervision Received - LEVEL B: "Under general supervision…" Employees working under general supervision usually receive some instructions with respect to the details of most assignments but are free to develop their own work sequences within established procedures, methods and policies. They are often physically removed from their supervisor and subject to only periodic checks. Difficulty - LEVEL B: Average… Where the employee is confronted with a variety of duties susceptible to different methods of solution which, in turn, places a correspondingly higher demand upon resourcefulness and concentration. Positions which require the analysis and evaluation of raw data and the rendering of conclusions would, in many instances, fall into this category. Complexity - LEVEL C: Work is of a standardized nature that may involve a variety of duties. Analytical thought becomes more important at this level due to increased data and changing situations. Tasks usually have several steps, some of which may not be directly related. Alternatives may exist for processes or methods to be used in solving problems. Workers at this level exercise a moderate amount of independent judgment. Work is controlled by routine review and reporting to or consultation with supervisors. When guidelines exist at this level, they tend to be more complicated or technical in nature requiring careful interpretation. Consequence of Actions or Decisions - LEVEL D: Consequences of actions or decisions at this level are significant as the work may be rarely if ever reviewed, making errors difficult to detect. Errors may cause major program failure or a high degree of confusion. Injuries to others due to errors are serious or incapacitating or both and costs due to errors are substantial. Contacts - LEVEL A: The purpose of the contact is to obtain, clarify, give or screen established factual information, regardless of the type (i.e., easily understood or technical) within a well-defined relationship. Normal communication skills are required. Physical Demands - LEVEL A: The work is predominantly sedentary and requires minimal or negligible physical exertion. The employee is normally seated; however, the nature of the work allows for periods of standing or walking at will. Environmental Conditions - LEVEL C: The work environment involves hazards, risks or discomforts typical of working with or around machinery with exposed moving parts, irritant chemicals, heavy equipment or abusive or hostile clientele and patients. Exposure to disagreeable weather conditions and extreme levels of temperature, ventilation, lighting and sound are normal. Protective clothing or gear and specific safety standards or procedures may be required. Serious injury is possible. Supervision/Leadership - LEVEL A: No supervisory or leadership responsibility; may explain work instructions or assist in training others. Distinguishing Features Differs from the Parole Officer I class which involves parole cases that are less complex and specialized. Differs from the Parole Supervisor class which is primarily supervisory and administrative in nature including supervision of lower level parole officers. EXAMPLES OF WORK PERFORMED Supervises a selected caseload of parolees or Compact clients with special responsibility for difficult and specialized cases; provides direction to lower level Parole Officers; reviews case reports for content, quality and timeliness; provides assistance in difficult or specialized cases. Assists Parole Officer I's with difficult problems of placement and supervision. Advises professional and clerical staff in the preparation and maintenance of cases and other records of parole and Compact clients. Acts as training coordinator for parole district and assists in the training of new Parole Officers during the probationary period; trains lower level Parole Officers in new procedures and case management skills; advises on proper techniques to be used in the field; may review case reports of lower level Parole Officers. Independently performs pre-parole investigations for the purpose of determining the suitability of the inmate's proposed parole plan. Investigations include, but are not limited to, the acceptability of living conditions, desirability of environment, employment plan and law enforcement opinions regarding placement of the prospective parolee in the community. Interprets departmental policies and describes the parole function to public officials and the general public; prepares and presents informal talks to civic and fraternal groups. Serves as Hearing Officer in a probable cause hearing to determine whether or not a client has violated conditions of parole. Assists the Parole Supervisor in the selection of new Parole Officers and advises on certification or promotion; provides information on the performance of lower level Parole Officers. Establishes and maintains working relationships with institutional staff, law enforcement officials, judicial officials, Court Services Officers and various educational/vocational institutions. Assumes responsibility for the preparation and submission of appropriate OBSCIS (Offender Based State Corrections Information System) forms pertaining to change in clients status or activity. Advises Parole Supervisor regarding equipment and office space and staffing needs in those geographical areas away from Supervisor's immediate location; maintains responsibility for day to day office operations. REQUIRED KNOWLEDGE, ABILITIES AND SKILLS Knowledge *Knowledge of the attitudes, problems and behavior of individual criminal offenders. *Knowledge of human behavior and interpersonal relationships. Knowledge of basic terminology and concepts of parole. Knowledge of the laws, rules and regulations applicable to parole. Knowledge of legal terminology and procedures. Knowledge of interviewing techniques. Knowledge of individual counseling techniques. Knowledge of available community resource agencies. Knowledge of information sources concerning clients' background. *Knowledge of English usage and written communication format. Knowledge of the uses of standard agency forms. Knowledge of legal restrictions for obtaining, recording and disseminating information about clients. Abilities Ability to establish and maintain effective working relationships with subordinates, supervisors and others. Ability to uncover, organize and consolidate information for investigation and planning purposes, and to evaluate and make recommendations based upon this information. Ability to supervise, counsel and assist criminal offenders upon release from a correctional institution. Ability to communicate information concisely and accurately. *Ability to maintain composure under stressful conditions. *Necessary at Entry MINIMUM REQUIREMENTS: A Bachelor’s
Degree with major coursework in criminal justice, social sciences, or behavioral
sciences, and one year of experience working with offenders in corrections,
parole, or law enforcement. Additional
experience may be substituted for the required education as determined relevant
by the agency.
NC: 06/89 |