PAROLE SUPERVISOR7558L1 Pay Grade: 26 DEFINITION OF WORK Summary This is supervisory and administrative work coordinating parole and parole Compact activities. Work involves planning, organizing, directing and evaluating the work of lower level parole officers and clerical staff. Makes caseload assignments and conducts caseload reviews of subordinate officers in accordance with departmental policy. Works closely with the staff of the Department's facilities, law enforcement agencies, college and university officials and other community resource agencies in the development and coordination of specific program activity. Confers with the Parole Services Administrator regarding the interpretation of various policies and procedures as they apply to the parole function. Standard Classification Factors Supervision Received - Level D: "Under general direction…" Employees at this level are usually in charge of a large and important organizational unit. They plan and carry out assignments with little supervision. They report regularly to a superior, usually by means of occasional conferences, to discuss work progress or new problems which require advice from above. This designation will pertain to classes with a high order of independence. Difficulty - LEVEL C: Considerable… Duties which require a high degree of concentration because of the many factors which must be considered and weighed before a decision can be reached. Usually positions that require planning, developing, and coordinating programs and directing fairly large groups of people fall into this category. Complexity - LEVEL D: Work is of a diversified nature that usually involves multiple unrelated steps. Analytical thought is necessary for dealing with complex data and situations. Work often involves a variety of unrelated processes and may require planning or carrying out a sequence of actions or both. Several alternatives usually exist at this level for approaching problems or situations. Workers at this level exercise a considerable amount of independent judgment. Work is controlled by occasional review and by reporting to or consultation with supervisors or superiors. When guidelines exist at this level, they are usually broadly defined or technical requiring careful analysis and interpretation. Consequence of Actions or Decisions - LEVEL D: Consequences of actions or decisions at this level are significant as the work may be rarely if ever reviewed, making errors difficult to detect. Errors may cause major program failure or a high degree of confusion. Injuries to others due to errors are serious or incapacitating or both and costs due to errors are substantial. Contacts - LEVEL C: The purpose of the contact is to influence, motivate, conduct interviews, make formal presentations or counsel to achieve common understanding or solutions to problems when the information is sensitive in nature or the individuals or groups are skeptical or uncooperative. Communication techniques and well developed communication skills become an important requirement at this level. Physical Demands - LEVEL A: The work is predominantly sedentary and requires minimal or negligible physical exertion. The employee is normally seated; however, the nature of the work allows for periods of standing or walking at will. Environmental Conditions - LEVEL A: The work environment involves normal everyday hazards or discomforts typical of offices, meeting and training rooms, or libraries. Comfortable levels of temperature, ventilation, lighting and sound are inherent in the work environment. Exposure to deviations from pleasant environmental conditions is only occasional. The likelihood of injury is remote. Supervision/Leadership - LEVEL D: Involves administrative supervision responsibility. As a "first line supervisor", the primary responsibility involves scheduling, supervising and evaluating employees who perform the same or similar work. Responsible for recommending hiring and disciplinary actions to a higher level of authority. As a "project manager" may direct the activities of project leaders to develop plans and criteria and to evaluate progress and results for one or more projects. Distinguishing Features Differs from the Parole Officer II class which involves direct contact with parolees on a daily basis. EXAMPLES OF WORK PERFORMED Supervises and coordinates the functions of parole officers and clerical staff; plans and develops performance standards within a geographical area of the state; develops an on-going training program for staff; coordinates the scheduling and recording of training; reviews and analyzes staff operations on a continuous basis and reassigns or adjusts activities to maintain proper caseload balance; conducts caseload reviews of parole officers to ensure that clients are being supervised in accordance with Field Service Orders. Acts as on-site replacement for Parole Supervisors that are responsible for the functions of a parole staff in a geographic area; responds to inquiries received from field parole staff regarding problems or conflicts that affect operating efficiency. Serves as Parole Training Coordinator; directs the orientation of new Parole Services staff; serves as liaison to support agencies such as compact authorities, parole boards, judges, attorneys, law enforcement personnel, treatment/service facilities and the general public; makes decisions regarding acceptance or rejection of marginal compact cases, controversial compact procedural issues, continuance of parole as an alternative to revocation, issuance of Kansas parole violation warrants and warrant withdrawals and the return of parole fugitives when apprehended. Interprets departmental policies and describes the parole function to public officials, law enforcement authorities and Department of Corrections' institutional staff and interprets matters relevant to placement, parole violations and other problems related to the parole function; resolves differences between field parole staff and local officials as necessary; prepares and presents informal talks for civic and fraternal organizations upon request; establishes and maintains working relationships with institutional staff, law enforcement officials, judicial officials, Court Services Officers and various educational/vocational institutions; continuously seeks methods to improve communications with various agencies that assist in providing services to clients. Determines office space, equipment and personnel needs for the district or the Parole Unit of the Central Office. Processes referrals to and from other states for supervision of parolees and probationers under Interstate Compact; forwards interstate requests for investigations to Parole Officers and refers requests from the State of Kansas to other states; reviews all investigations for compliance with standards. Obtains and reviews case material of Compact parolees and probationers; determines compliance with Compact standards; orders investigations; reviews Compact reports for progress and conformance to standards; takes appropriate action of all Compact cases, except the most unusual or complex which are referred to the Administrator. REQUIRED KNOWLEDGE, ABILITIES AND SKILLS Knowledge *Knowledge of the attitudes, problems and behavior of individual criminal offenders. *Knowledge of human behavior and interpersonal relationships. *Knowledge of the basic terminology and concepts of parole. Knowledge of the laws, rules and regulations applicable to parole. Knowledge of legal terminology and procedures. *Knowledge of English usage and written communication format. Knowledge of the uses of standard agency forms. *Knowledge of legal restrictions for obtaining, recording and disseminating information about clients. Knowledge of departmental policies and procedures. Knowledge of Interstate Compact Standards. Abilities *Ability to establish and maintain effective working relationships with subordinates, supervisors and others. *Ability to communicate information concisely and accurately. Ability to interpret departmental policies and procedures. *Necessary at Entry MINIMUM REQUIREMENTS: A Bachelor’s Degree with major coursework in criminal justice, social sciences, or behavioral sciences, and two years of experience working with offenders in corrections, parole, or law enforcement Additional experience may be substituted for the required education as determined relevant by the agency. Necessary Special Requirements: NC: 06/89 |