CORRECTIONS MANAGER I8106L1 Pay Grade: 27 DEFINITION OF WORK Summary This is managerial corrections work for the State of Kansas. Work involves directing, evaluating and counseling subordinate personnel as well as participating in agency planning and policy development. Incumbents manage programs such as security or classification for a Department of Corrections' institution or similar level activities in a unit at central headquarters. Standard Classification Factors Supervision Received - LEVEL C: "Under direction…" Employees at this level usually receive a general outline of the work to be performed and are generally free to develop their own sequences and methods within the scope of established policies. New, unusual, or complex work situations are almost always referred to a superior for advice. Work is periodically checked for progress and conformance to established policies and requirements. Difficulty - LEVEL B: Average… Where the employee is confronted with a variety of duties susceptible to different methods of solution which, in turn, places a correspondingly higher demand upon resourcefulness and concentration. Positions which require the analysis and evaluation of raw data and the rendering of conclusions would, in many instances, fall into this category. Complexity - LEVEL C: Work is of a standardized nature that may involve a variety of duties. Analytical thought becomes more important at this level due to increased data and changing situations. Tasks usually have several steps, some of which may not be directly related. Alternatives may exist for processes or methods to be used in solving problems. Workers at this level exercise a moderate amount of independent judgment. Work is controlled by routine review and reporting to or consultation with supervisors. When guidelines exist at this level, they tend to be more complicated or technical in nature requiring careful interpretation. Consequence of Actions or Decisions - LEVEL C: Consequences of actions or decisions at this level are limited in scope and effect as the work is reviewed occasionally. Errors may cause moderate inefficiency. Costs due to errors may be significant. Contacts - LEVEL C: The purpose of the contact is to influence, motivate, conduct interviews, make formal presentations or counsel to achieve common understanding or solutions to problems when the information is sensitive in nature or the individuals or groups are skeptical or uncooperative. Communication techniques and well developed communication skills become an important requirement at this level. Physical Demands - LEVEL A: The work is predominantly sedentary and requires minimal or negligible physical exertion. The employee is normally seated; however, the nature of the work allows for periods of standing or walking at will. Environmental Conditions - LEVEL C: The work environment involves hazards, risks or discomforts typical of working with or around machinery with exposed moving parts, irritant chemicals, heavy equipment or abusive or hostile clientele and patients. Exposure to disagreeable weather conditions and extreme levels of temperature, ventilation, lighting and sound are normal. Protective clothing or gear and specific safety standards or procedures may be required. Serious injury is possible. Supervision/Leadership - LEVEL D: Involves administrative supervision responsibility. As a "first line supervisor", the primary responsibility involves scheduling, supervising and evaluating employees who perform the same or similar work. Responsible for recommending hiring and disciplinary actions to a higher level of authority. As a "project manager" may direct the activities of project leaders to develop plans and criteria and to evaluate progress and results for one or more projects. Distinguishing Features Differs from the Juvenile Corrections Officer class series in which the work involves providing the security, control and reintegration of juvenile offenders. Differs from the Corrections Manager II class in which the work involves advanced managerial correctional work in a small institution or providing program support to a deputy secretary. EXAMPLES OF WORK PERFORMED Enforces all laws, rules and regulations of the Department of Corrections. Assists in administering programs to carry out agency operations and procedures. Executes directives and assignments issued by immediate supervisor. Monitors field operations by studying and disseminating information to field supervisors. Monitors support services. Plans and directs the work of subordinate personnel. Routinely provides on-the-job training and may serve as an instructor in a more formal training program. Interviews applicants to evaluate their capabilities. Confers with the public, news media and other law enforcement agencies to establish good working relations by making personal contacts, presenting programs and relaying accurate and timely information. Plans and directs all classification and record keeping activity in a corrections institution. Ensure that custody level and sentence computations are in order for all inmates. Supervises all unit team activity. Reviews unit team recommendations for parole and program eligibility and custody and detail assignments. Advises and trains unit team managers on institutional policies and procedures. Plans and directs security operations at a major corrections institution. Schedules work assignments for corrections officers and specialists to ensure that all posts are covered. Completes rounds on a regular basis providing direction to the living unit and activity area personnel. Assists in resolving security and operations problems. Develops and implements systems for controlling contraband. Changes procedures for inspecting vehicles and personnel entering the institution. Develops and implements procedures for the shakedown of the institution. Directs corrections skills training and maintains qualifications required by the Department of Corrections. Attends corrections skills training and maintains qualifications required by the Department of Corrections. REQUIRED KNOWLEDGE, ABILITIES AND SKILLS Knowledge *Knowledge of Department of Corrections and institutional policies, procedures, administrative regulations and operational memorandum. Knowledge of the Department of Corrections' inmate handbook. *Knowledge of English grammar, spelling, and punctuation. Knowledge of the attitudes, problems, and behavior of individuals under restraint. *Knowledge of the methods, procedures, and practices of controlling and supervising inmates confined to a corrections institution. *Knowledge of prison rules, regulations, practices, and internal management procedures. Knowledge of institutional general orders, state, and departmental regulations, policies, and procedures. Knowledge of modern corrections principles and methods. Knowledge of the principles and concepts of learning and effective instruction. *Knowledge of the techniques and methods of counseling inmates. Knowledge of the principles and practices of governmental fiscal and personnel administration. Knowledge of the Offender Based State Correctional Information Systems program and ability to interpret reports and disseminate information to appropriate staff. *Knowledge of modern concepts, principles, and practices related to the rehabilitation of criminal offenders. Abilities *Ability to interact with inmates and co-workers to establish and maintain effective working relationships. *Ability to operate simple communications equipment such as hand held radios, telephones, intercoms, etc. *Ability to interpret and apply rules, regulations and Departmental and Institutional policies and procedures. *Ability to think and act quickly during an emergency. *Ability to follow oral and written instructions. *Ability to plan, assign, and direct the work of others. *Ability to supervise all operations and programs of an entire correctional institution as the officer-in-charge of a shift. Ability to develop and install administrative procedures and operations and evaluate their effectiveness and efficiency. *Ability to train security, paraprofessional, operating, and clerical personnel. *Ability to maintain order and discipline among inmates. Ability to train, supervise, and evaluate subordinate security personnel. *Ability to plan, direct, and coordinate records, unit team, and work release activities. Ability to direct the work of others and a work release center. *Ability to establish and maintain effective working relationships with inmates, subordinate employees, and representatives of public and private agencies. *Ability to effectively analyze situations. *Ability to exercise judgment and discretion in applying and interpreting departmental policies and procedures. *Ability to communicate effectively, orally and in writing. *Ability to establish and maintain satisfactory working relationships with community service organizations, judicial officials, court service personnel, and local law enforcement officials. Ability to conduct investigations and evaluate findings. Ability to formulate office policies and procedures. *Ability to develop and instruct professional staff in carrying out effective case management practices. Ability to develop and install administrative procedures and operations and to evaluate their efficiency and effectiveness. *Necessary at Entry MINIMUM REQUIREMENTS: A bachelor’s degree with major coursework in criminal justice,
the social sciences, the behavioral sciences, or public administration and one
year of supervisory and/or administrative/management experience in the field of
corrections. Additional experience
may be substituted for the required education as determined relevant by the
agency.
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