CORRECTIONS MANAGER II

8107L1

Pay Grade: 29

DEFINITION OF WORK

Summary

This is advanced managerial corrections work for the state of Kansas.

Work involves managing programs and operations in a small corrections institution or developing and coordinating a program for a deputy secretary in central headquarters. Incumbents manage programs in support of the general mission of the Department of Corrections.

Standard Classification Factors

Supervision Received - Level D: "Under general direction…" Employees at this level are usually in charge of a large and important organizational unit. They plan and carry out assignments with little supervision. They report regularly to a superior, usually by means of occasional conferences, to discuss work progress or new problems which require advice from above. This designation will pertain to classes with a high order of independence.

Difficulty - LEVEL C: Considerable… Duties which require a high degree of concentration because of the many factors which must be considered and weighed before a decision can be reached. Usually positions that require planning, developing, and coordinating programs and directing fairly large groups of people fall into this category.

Complexity - LEVEL D: Work is of a diversified nature that usually involves multiple unrelated steps. Analytical thought is necessary for dealing with complex data and situations. Work often involves a variety of unrelated processes and may require planning or carrying out a sequence of actions or both. Several alternatives usually exist at this level for approaching problems or situations. Workers at this level exercise a considerable amount of independent judgment. Work is controlled by occasional review and by reporting to or consultation with supervisors or superiors. When guidelines exist at this level, they are usually broadly defined or technical requiring careful analysis and interpretation.

Consequence of Actions or Decisions - LEVEL D: Consequences of actions or decisions at this level are significant as the work may be rarely if ever reviewed, making errors difficult to detect. Errors may cause major program failure or a high degree of confusion. Injuries to others due to errors are serious or incapacitating or both and costs due to errors are substantial.

Contacts - LEVEL C: The purpose of the contact is to influence, motivate, conduct interviews, make formal presentations or counsel to achieve common understanding or solutions to problems when the information is sensitive in nature or the individuals or groups are skeptical or uncooperative. Communication techniques and well developed communication skills become an important requirement at this level.

Physical Demands - LEVEL A: The work is predominantly sedentary and requires minimal or negligible physical exertion. The employee is normally seated; however, the nature of the work allows for periods of standing or walking at will.

Environmental Conditions - LEVEL C: The work environment involves hazards, risks or discomforts typical of working with or around machinery with exposed moving parts, irritant chemicals, heavy equipment or abusive or hostile clientele and patients. Exposure to disagreeable weather conditions and extreme levels of temperature, ventilation, lighting and sound are normal. Protective clothing or gear and specific safety standards or procedures may be required. Serious injury is possible.

Supervision/Leadership - LEVEL E: Involves scheduling, supervising and evaluating work as a "manager" of first line supervisors or as a "first line supervisor" of workers who perform distinct and separate blocks of work generally related as to purpose but requiring different processes and methods. Responsible for hiring and disciplinary actions which may or may not require the approval of a higher level of authority.

Distinguishing Features

Differs from the Corrections Manager I class in which the work involves managerial work in a smaller correctional unit.

Differs from the Corrections Manager III class in which the work involves developing and implementing principal operating policies in a major institution or central headquarters.

Differs from the Juvenile Corrections Officer class series in which the work involves providing the security, control and reintegration of juvenile offenders.

EXAMPLES OF WORK PERFORMED

Enforces all laws, rules and regulations of the Department of Corrections.

Plans and directs the programs and operations of a small correctional institution. Responsible for staffing and reviewing activities of all personnel. Assumes responsibilities of the director in the director's absence.

Plans and directs the programs and operations of a small corrections facility not attached to an institution. Develops policies and procedures for the facility. Works with community leaders and officials to promote local acceptance and cooperation. Works with volunteer and service organizations and government officials to coordinate facility activity. Evaluates facility performance and works with other department officials to maintain and improve facility operation.

Executes directives and assignments issued by immediate supervisor. Monitors field operations by studying and disseminating information to field supervisors. Monitors support services.

Prepares budget requests and supporting documents. Ensures that logistics and personnel are adequately specified and maintained.

Conducts periodic evaluation of program or operation to determine effectiveness in achieving department objectives. Develops alternative solutions to resolve problems.

Develops and coordinates a corrections security and classification program for all state corrections facilities. Inspects facilities to monitor security and classification programs, operations and personnel assignments and recommends changes to meet department standards. Compiles and updates manuals to ensure uniform application of security and classification procedures. Approves inter-institutional and interstate transfer of inmates recommended by unit teams. Controls and coordinates the inmate furlough program.

Develops and coordinates staff training programs in order to meet department requirements. Inspects institutional training facilities to monitor quality and type of training provided and recommends changes to meet department standards. Compiles and updates manuals to ensure uniform staff training procedures. Prepares the annual training plan.

Attends corrections skills training and maintains qualifications required by the Department of Corrections.

REQUIRED KNOWLEDGE, ABILITIES AND SKILLS

Knowledge

Knowledge of Department of Corrections and institutional policies, procedures, administrative regulations and operational memorandum.

Knowledge of the Department of Corrections' inmate handbook.

*Knowledge of English grammar, spelling, and punctuation.

Knowledge of the attitudes, problems, and behavior of individuals under restraint.

*Knowledge of the methods, procedures, and practices of controlling and supervising inmates confined to a corrections institution.

Knowledge of prison rules, regulations, practices and internal management procedures.

Knowledge of institutional general orders, state and departmental regulations, policies, and procedures.

*Knowledge of modern corrections principles and methods.

*Knowledge of modern management principles and practices, particularly those related to personnel.

Knowledge of principles and practices of business or public administration.

Knowledge of the principles and practices of governmental, fiscal, and personnel administration.

*Knowledge of modern concepts, principles, and practices related to the rehabilitation of criminal offenders.

*Knowledge of the attitudes, problems, and behavior of individuals under restraint.

*Knowledge of counseling methods and techniques.

*Knowledge of modern corrections, social and/or educational philosophies, principles, and practices.

Knowledge of community organizations, public information channels, and services provided by public and private community agencies.

Abilities

*Ability to interact with inmates and co-workers to establish and maintain effective working relationships.

Ability to operate simple communications equipment such as hand held radios, telephones, intercoms, etc.

Ability to interpret and apply rules, regulations and Departmental and Institutional policies and procedures.

*Ability to think and act quickly during an emergency.

*Ability to follow oral and written instructions.

*Ability to develop and install complex administrative procedures and operations and to evaluate their effectiveness and efficiency.

*Ability to establish and maintain effective working relationships with subordinate employees, institution officials, other staff, and representatives of public and private agencies.

*Ability to communicate effectively, orally and in writing.

*Ability to establish and maintain satisfactory working relationships with community service organizations, judicial officials, court service personnel, and local law enforcement officials.

*Ability to conduct investigations and evaluate feelings.

*Ability to plan, organize, direct, and evaluate staff.

*Ability to formulate policies and procedures for assigned programs.

*Ability to develop and instruct professional staff in carrying out effective case management practices.

Ability to correctly interpret and apply pertinent laws, rules, and regulations.

Ability to effectively analyze situations and to exercise judgment and discretion in applying and interpreting departmental policies and procedures.

*Ability to supervise the work of subordinate professional, technical, and supervisory personnel.

Skills

*Skill in evaluating, analyzing, and resolving administrative and operational problems.

*Good physical condition, including the capacity to respond to emergencies quickly, to climb stairs, and to use physical force to subdue violent and resisting inmates.

*Necessary at Entry

MINIMUM REQUIREMENTS:

A bachelor’s degree with major coursework in criminal justice, the social sciences, the behavioral sciences, or public administration and three years of experience in the field of corrections, including at least one year of supervisory and administrative/management experience.  Additional experience may be substituted for the required education as determined relevant by the agency.