Abolished
8/28/05
COMPUTER OPERATOR III
1750P2
- Pay Grade: 20
DEFINITION OF WORK
Summary
This is highly responsible technical work in the operation of
electronic computers and auxiliary peripheral equipment.
Work involves operating the central console or multiple on-line
terminals to monitor and control multiple machines or multiple operating systems.
Incumbents assist lower level operators in determining proper equipment settings and
operating instructions, continuously observing the operation of the equipment, reporting
any deviations from set standards. Manipulates control settings to rearrange sequence of
job steps to continue operations when individual units of the system malfunction.
Maintains operating records.
Standard Classification Factors
Supervision Received - LEVEL B: "Under general
supervision..." Employees working under general supervision usually receive some
instructions with respect to the details of most assignments but are free to develop their
own work sequences within established procedures, methods and policies. They are often
physically removed from their supervisor and subject to only periodic checks.
Difficulty - LEVEL B: Average - Where the employee is confronted
with a variety of duties susceptible to different methods of solution which, in turn,
places a correspondingly higher demand upon resourcefulness and concentration. Positions
which require the analysis and evaluation of raw data and the rendering of conclusions
would, in many instances, fall into this category.
Complexity - LEVEL B: Work is of a structured nature including
duties that have several related steps. This level involves simple analysis of data,
identification of easily distinguishable facts and recognition of differences in related
situations. Workers at this level exercise limited independent judgment in determining
methods or procedures to be used in making minor decisions. Work is normally controlled by
frequent review and consultation with supervisors. When guidelines exist at this level,
they are usually specific and aid in determining an approach to problems or situations.
Workers at this level must be able to identify basic differences in situations to
determine the actions which need to be taken.
Consequences of Actions and Decisions - LEVEL C: Consequences of
actions or decisions at this level are limited in scope and effect as the work is reviewed
occasionally. Errors may cause moderate inefficiency. Costs due to errors may be
significant.
Contacts - LEVEL A: The purpose of the contact is to obtain,
clarify, give or screen established factual information, regardless of the type (i.e.,
easily understood or technical) within a well defined relationship. Normal communication
skills are required.
Physical Demands - LEVEL B: The work requires light physical
exertion. The employee may be required to perform handling activities with lightweight or
easily moved items (e.g. books, file folders, boxes of office supplies, small machine
parts, etc.); perform moving activities for brief periods; operate light equipment;
perform repetitive motions for brief periods; confined to a work area.
Environmental Conditions - LEVEL B: The work environment involves
moderate hazards, risks or discomforts. Exposure to minor deviations from pleasant
environmental conditions is normal. Minor to serious injuries are possible.
Supervision/Leadership - LEVEL B: Involves functional leadership
responsibility. As a "senior worker", performing essentially the same or similar
work as those overseen, responsibility includes training, instructing, scheduling and
reviewing. As a "project leader" may be responsible for a phase(s) of a single
project which includes planning, coordinating and reviewing the work of others. This level
may also involve limited administrative responsibility such as participating in the
evaluation of work performance.
Distinguishing Features
Differs from the Computer Operator II class in which incumbents
are responsible for a single mainframe or mini-computer or running applications
sequentially on a single console or small number of terminals and work is performed under
close guidance.
EXAMPLES OF WORK PERFORMED
Operates central control consoles, control switches on control
panels, storage devices, printers, readers and punchers; may switch auxiliary equipment
into circuit.
Reads and interprets messages received on console screen and
intervenes in processing when standard procedures are required.
Monitors systems to determine point of equipment or program
failure; manipulates controls to continue operations when systems malfunction.
Determines equipment set up and run operation by reading program
operating instruction.
Enters jobs into computer system for processing.
Maintains daily log report of production status, operation
failures, service calls and program problems to keep operations and supervisor informed.
May serve as lead worker on special projects.
REQUIRED KNOWLEDGE, ABILITIES AND SKILLS
Knowledge
*Knowledge of operation and care of the electronic computer and
peripheral equipment.
Knowledge of the operations of computer operating systems used in
the employing agency.
*Knowledge of principles and methods used in obtaining maximum
utilization of computer equipment.
Abilities
*Ability to function in a multi-system and/or multi-application
environment.
*Ability to follow complex oral and written instruction.
Ability to operate and monitor multiple terminals.
*Necessary at Entry
MINIMUM REQUIREMENTS:
Limited independent work experience in computer operations.
- NC: 12/93
- REV: 12/95
- REV: 10/98
- REV: 02/00
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