MENTAL HEALTH AIDE
Pay Grade: 12
DEFINITION OF WORK
This is full performance technical work providing personal services and
assisting in active treatment for the individuals of a state operated treatment
facility for the mentally ill or emotionally disturbed.
Work involves assisting in the performance of therapeutic (either individual
or group) tasks, and habilitative and rehabilitative treatment of an assigned
group of mentally ill or emotionally disturbed individuals.
Standard Classification Factors
Supervision Received - LEVEL B: "Under general supervision…"
Employees working under general supervision usually receive some instructions
with respect to the details of most assignments but are free to develop their
own work sequences within established procedures, methods and policies. They are
often physically removed from their supervisor and subject to only periodic
Difficulty - LEVEL A: Routine… Where the work is usually repetitive and the
employee works from detailed instructions, the difficulty is usually limited to
accuracy and speed.
Complexity - LEVEL B: Work is of a structured nature including duties that
have several related steps. This level involves simple analysis of data,
identification of easily distinguishable facts and recognition of differences in
related situations. Workers at this level exercise limited independent judgment
in determining methods or procedures to be used in making minor decisions. Work
is normally controlled by frequent review and consultation with supervisors.
When guidelines exist at this level, they are usually specific and aid in
determining an approach to problems or situations. Workers at this level must be
able to identify basic differences in situations to determine the actions which
need to be taken.
Consequence of Actions or Decisions - LEVEL D: Consequences of actions or
decisions at this level are significant as the work may be rarely if ever
reviewed, making errors difficult to detect. Errors may cause major program
failure or a high degree of confusion. Injuries to others due to errors are
serious or incapacitating or both and costs due to errors are substantial.
Contacts - LEVEL A: The purpose of the contact is to obtain, clarify, give or
screen established factual information, regardless of the type (i.e., easily
understood or technical) within a well-defined relationship. Normal
communication skills are required.
Physical Demands - LEVEL D: The work requires considerable physical exertion.
Environmental Conditions - LEVEL C: The work environment involves hazards,
risks or discomforts typical of working with or around machinery with exposed
moving parts, irritant chemicals, heavy equipment or abusive or hostile
clientele and patients. Exposure to disagreeable weather conditions and extreme
levels of temperature, ventilation, lighting and sound are normal. Protective
clothing or gear and specific safety standards or procedures may be required.
Serious injury is possible.
Supervision/Leadership - LEVEL A: No supervisory or leadership
responsibility; may explain work instructions or assist in training others.
Differs from the Mental Health Aide Trainee class in which the incumbents are
in training to provide care to mentally ill or emotionally disturbed
Differs from the Licensed Mental Health Technician I class which provides for
skilled technical work providing active treatment for individuals who are
emotionally disturbed or mentally ill.
EXAMPLES OF WORK PERFORMED
Under the direction of supervisory staff, implements and documents
individualized treatment programs for assigned individuals.
Observes individuals behavior to detect significant or unusual behavior and
signs of stress, intervenes to prevent injury to individuals requiring special precautions and takes
May restrain or seclude individuals according to accepted policies and
Provides for the basic personal care and grooming of individuals. Depending
upon the functioning level and treatment plan of the individual, this
involvement may vary from total care to training or supervising individuals to
care for themselves.
Escorts individuals to appointments, dining rooms and recreational
activities, on and off grounds.
Performs tasks in keeping the ward clean and orderly, and in providing a
safe, sanitary ward environment.
Develops verbal, cognitive, physical, and social skills by role-playing,
functioning as role model, through interpersonal relationships, and through
reward of desired behavior.
May assist in conducting a workshop program.
REQUIRED KNOWLEDGE, ABILITIES, AND SKILLS
*Knowledge of basic techniques for treating mentally ill or emotionally
*Knowledge of principles and procedures used in working with mentally ill or
emotionally disturbed patients.
*Knowledge of the procedures for preventing injuries to patients, self, and
*Knowledge of patient's rights.
Knowledge of procedures for documenting patient behavior and progress.
*Ability to work and interact with other personnel and patients.
*Ability to follow oral and written instructions.
Ability to carry out individual program plans for treatment of
*Ability to relate to and work constructively with mentally ill or
emotionally disturbed patients.
Ability to detect significant or unusual patient behavior and/or
signs of stress.
*Necessary at Entry
High school or equivalent and completion of an approved mental health
training course that was taken after July 1, 1974.
NECESSARY SPECIAL REQUIREMENTS:
Positions in this class require that at the time of appointment the selected
candidate must take and pass a drug screening test approved by the Division of