What we do:  

Lois Ryan leads the Agency Services unit, providing services to agencies over a wide range of Human Resource areas, covering general and specialized technical issues. The Agency Services' primary goal is to provide customer service that both supports and assists agencies as they manage HR functions and programs to meet their agency needs. The team is available to assist agencies with requests and inquiries, or as a sounding board. Some examples of technical specialty services include Recruitment, Performance Review/Management, Layoffs and Furloughs, Training, Diversity, EEO and Employee Relations. Agency Services is also responsible for the development and management of the Division’s partnerships with the agencies and the overall coordination of the HR Teams. Other responsibilities include the HR Team website, the Agency Resource website, and the ListServe and discussion threads developed to facilitate team communication and direction.

Team members include Allison Conklin, Vicki Harding, Vicki Lierz, Pat Writt, Kim Warren, and Connie Wahweotten.

Program Information

Lois Ryan, Manager
(785) 296-4274

• Agency Partnerships
• HR Team Coordination
• Program & Policy Interpretation & Application
• Diversity Initiative
• Affirmative Action
• Recruitment, Selection, & Retention
• Temporary Services Contract
• Fiscal Services
• Delegated Authority/ Service Agreements
• Organizational Development & Training
• Employee Relations Program
• Agency Partnerships/HR Team Coordination
• Layoffs & Furloughs 
• Statewide HR Meetings
• Employee Assistance & Counseling
• Performance Management
• Grievances, Discipline, & Appeals
• Agency Informational Resources 
  DPS Web Page/Team & Resource Website /discussion threads