Kansas Department of Administration, Division of Personnel Services
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Grievance Procedure A


STEP 1

Any employee of the Department of Administration who believes that he or she has a grievance shall take up the matter orally with his or her immediate supervisor within five (5) working days of its occurrence. The immediate supervisor shall provide an opportunity for full discussion of the grievance with the aggrieved employee. The immediate supervisor shall then attempt to adjust the matter and shall respond orally to the employee within five (5) working days of the date on which the aggrieved employee first brought the grievance to his or her attention.

STEP 2

If the response of the immediate supervisor in STEP 1 is unsatisfactory to the employee and does not settle the issue, the aggrieved employee may complete a standard grievance form furnished by the Division/Office Director's Office or the Department of Administration Personnel Office, and present the completed and signed form to his or her supervisor's supervisor within five (5) working days after the date on which the immediate supervisor's response was due. This higher level supervisor shall provide opportunity for discussion and review, and shall respond in writing on the standard form within five (5) working days after receipt of the standard grievance form from the aggrieved employee.

NOTE: In situations involving a particular grievance where there is no Step 2 supervisory level in the employee's Division or Office, the grievance procedure will proceed from STEP 1 to STEP 3. In such a case, the employee may appeal to the STEP 3 level within five (5) working days of the immediate supervisor's STEP 1 response.

STEP 3

If the response in STEP 2 is unsatisfactory to the employee and does not settle the issue, the aggrieved employee may appeal by sending the completed standard grievance form to the Director of the Division/Office within five (5) working days of the date the STEP 2 response was due. The Division/Office Director shall investigate the matter and shall then meet with the employee and whatever levels of the employee' s supervision the Director deems appropriate. The Director shall use any means at his or her disposal to satisfactorily settle the grievance. The Director shall respond in writing on the standard grievance form within ten (10) days of the date on which the Director received the grievance.

FINAL DECISION

Grievances which have not been resolved in STEP 3 may be appealed to the Secretary of Administration by sending the completed standard grievance form within five (5) working days after the response of the Director.

The Secretary of Administration will take such actions as deemed necessary and decide the matter. This decision shall be transmitted in writing to the aggrieved employee, his or her immediate supervisor, and the Division/Office Director within ten (10) working days from the date the grievance was brought to the Secretary of Administration. This decision shall be final and not subject to further appeal unless further appeal is provided by Kansas Statute or Regulation. (This does not abridge rights to file complaints with appropriate civil rights enforcement agencies.)

Image of the the Grevience Process A - Outline