SMART Training Frequently Asked Questions

 
 
 

What Training Should I Complete?

What is role-mapping?

How do I know what training to complete?

How do I complete training for Time and Labor?

 

Instructor-Led Courses

How do I know when to enroll for training?

How do I enroll in SMART training? - View a video that demonstrates the steps to navigate to the SMART Student Center, sign on using your Employee ID and Last Name, review the required training plan for the roles assigned to you, review schedules for each course, and, finally, enroll in the dates and times that best work for your schedule and with your department.

Are employees with view-only roles able to take instructor-led training?

 

Web-Based Training Courses

Do I complete web-based training in the SMART Student Center or the SMART Website?

How do I complete web-based training in the SMART Student Center? - Coming Soon! A video that demonstrates the steps to navigate to the SMART Student Center, sign on using your Employee ID and Last Name, review the required training plan for the roles assigned to you, and, finally, complete web-based training prerequisites for the instructor-led training that deploys in April.

 

The SMART Student Center

SMART Student Center Help Page

 

For Agency Training Contacts

How will I know if my employees have completed training?

How long after go-live will training continue? We have too many training hours and I want to wait to train some of my employees. I'm concerned about future new hires as well.

 

 


WHAT IS ROLE MAPPING?

Role mapping is the process of assigning security roles to specific employees who will use SMART, the Data Warehouse, and Time and Labor. Security roles define specific modules, pages,and functions that a person can access in each system. Most roles have associated training so that an employee will understand each function for which they have security access. If you have access to the SMART Student Center, the "Your Training Plan" link will list each role that has been assigned to you and the associated required training.

HOW DO I KNOW WHAT TRAINING TO COMPLETE?

If one of your roles requires instructor-led training, your Agency Training Contact will provide information about your SMART Student Center sign on. Once you have signed on, click the "Your Training Plan" link to review a list of required courses for each of your SMART roles. If you require only web-based training, your Agency Training Contact will provide information about completing web-based training from the SMART website.

HOW DO I COMPLETE TRAINING FOR TIME AND LABOR?

If one of your roles requires instructor-led training and your agency is piloting Time and Labor, your Time and Labor roles will be listed in your training plan. You can complete the necessary web-based training as you would for all of your SMART and Data Warehouse courses. If you require only web-based training, your Agency Training Contact will provide information about completing Time and Labor related web-based training from the SHARP website.

HOW DO I KNOW WHEN TO ENROLL FOR TRAINING?

If one of your roles requires instructor-led training, your Agency Training Contact will provide information about your SMART Student Center sign on.

ARE EMPLOYEES WITH VIEW-ONLY ROLES ABLE TO TAKE INSTRUCTOR-LED TRAINING?

Due to the predicted number of employees mapped to data entry roles in SMART, we must limit instructor-led training to employees with data entry roles. We will have definite training numbers once the role-mapping tasks are completed. At that time, we will reassess the impact of adding additional participants to instructor-led training classes. In the near future, the training website will have all the course materials posted for end-users to research, including simulations, participant guides, business process flows, job aids and activity guides.

DO I COMPLETE WEB-BASED TRAINING IN THE SMART STUDENT CENTER OR THE SMART WEBSITE?

If one of your roles requires instructor-led training, your Agency Training Contact will provide information about your SMART Student Center sign on. Once you have signed on, click the "Your Training Plan" link to review a list of required courses for each of your SMART roles. If you require only web-based training, your Agency Training Contact will provide information about completing web-based training from the SMART website.

HOW WILL I KNOW IF MY EMPLOYEES HAVE COMPLETED TRAINING?

Agency Training Contacts will receive reports from the Sunflower Project Training Team to monitor training statuses for agency staff.

HOW LONG AFTER GO-LIVE WILL TRAINING CONTINUE?

The Sunflower Project Training Team is developing a training plan for after go-live, taking into account factors such as role-mapping numbers and course availability before go-live. We are committed to ensuring that employees have the training they need to conduct tasks in SMART. We will continue to communicate with agencies as the training program transitions from full-scale implementation to meeting the needs of new hires in upcoming years.

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Leadership Team

Kent Olson,
Project Director

Department of Administration
915 SW Harrison Rm 1181
785-296-2314

email: Kent.Olson@da.ks.gov


Peggy Hanna,
Deputy Project Director

Department of Administration
915 SW Harrison Rm 1181
785-296-4816

email: Peggy.Hanna@da.ks.gov


Gary Schneider,
Implementation Manager

Salvaggio, Teal and Assoc.
915 SW Harrison Rm 1181
785-296-2660

email: Gary.Schneider@da.ks.gov