SMART Messages

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DATE March 31, 2011
Module Travel
Subject Hot Topic! Travel Authorization Encumbrance
The SMART Team has resolved the issue of Travel Authorization Encumbrances not liquidating as they should. From 3/31/11 forward, Travel Authorizations will liquidate properly.

The scenario in which this was happening prior to 3/31/11:

A Travel Authorization was created with three lines. When the Expense Report was initiated and the Travel Authorization was copied into the report, one of the three lines was deleted as it was not being reimbursed. SMART would liquidate the two lines actually paid from the Expense Report, but the encumbrance for the one line that was deleted would not liquidate.

The scenario after 3/31/11:

A Travel Authorization was created with three lines. When the Expense Report was initiated and the Travel Authorization was copied into the report, one of the three lines was deleted as it was not being reimbursed. SMART will now liquidate all three lines of the Travel Authorization, the two lines paid from the Expense Report and the one line that was deleted.

We are diligently working to resolve the issues with Travel Authorization Encumbrances not liquidated correctly. A follow-up blast will be sent once these transactions have been corrected.

If you have specific questions regarding this, please log a Help Desk Ticket with ‘TA Liquidation’ as the title.

Thank you.

SMART Team

 

 

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