Self Service Center Benefits - Frequently Asked
Questions
Where can I get information about Group Health Insurance?
What is Open Enrollment?
- Open Enrollment for active state employees occurs during the
month of October each year. At that time benefits eligible employees can enroll or
change their elections for group health plan and flexible spending
accounts for the following year.
Open Enrollment Details: http://www.khpa.ks.gov/OpenEnrollment07/oe2007.htm
What is a Benefits Confirmation Statement?
- It is an online statement to confirm the selections made during
open enrollment. In early December of each year
active employees can log into the Self Service Center
and view the
enrollment elections (Health and Flexible Spending Accounts) that will be in effect for
the following plan year.
What if my Benefits Confirmation Statement has an error in it?
- You should contact the benefit representative in your Personnel/Human
Resource office as soon as possible to make sure you have the correct
coverage for the new plan year.
I am a retiree, where can I find out about my health care
coverage?
I may be separated from state service soon, where
can I get information about how to continue my coverage through COBRA?
How can I find out if a prescribed drug is generic or
formulary?
Where can I get information about Flexible Spending Accounts
(KanElect)?
Where can I get information about Deferred Compensation?
- The State of Kansas uses ING to administer the
deferred compensation program. For more information go to http://www.kansas.gov/employee/ing.html.
ING uses a separate login and password;
therefore, do not use your Self Service Center
login. If you need further help, contact ING in Topeka at
1-800-232-0024 or locally at (785) 296-7095.
I signed into the Self-Service Center but the Open Enrollment Link did not
have my information, what should I do?
- Contact your agency Human Resource office for help.
For other Benefit Frequently Asked Questions go to:
http://khpa.ks.gov/subject/faqben.htm
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