UMB Bank (UMB) has recently experienced a significant increase in fraud associated
with credit cards. As a result, UMB has developed a new system that deals with early detection
of fraud. The system detects unusual activity on credit cards, including State liability
Business Procurement Cards (BPCs) and cardless Business Travel Accounts (BTAs) and personal
liability Business Travel Cards (BTCs).
If unusual transactions are detected, UMB contacts cardholders to confirm the legitimacy of those transactions. Unusual activities include (but are not limited to) incorrect expiration date usage, the number or amount of charges is larger than normal, or purchases are made at unusual locations. The cardholder will not be requested to provide any additional information other than to confirm that the questioned charges are legitimate. UMB will not shut-down a card / account unless the cardholder determines that specific charges are not appropriate. RLM:th
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